Reviews





If you’ve had an experience with Twins Home Improvement, we encourage you to share your review either on our website or on Google. Your feedback is valuable to us!

Twins Home Improvement Google Reviews
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Twins Home Improvement LLC
Average rating:  
 59 reviews
 by Google Review by Fabius S.
Great job
City & State: Baltimore, MD

We had some damage to our siding and some other minor problems. Josh and Carlos really helped out us out, they are fair, honest and had good prices. They did a great job, I would definitely recommend them!

 by Facebook Review by Jonathan K.
City & State: Towson, MD

They recently did some repairs for us. Friendly and reasonably priced!

 by Google Review by Nancy L.
Very professional and knowledgeable
City & State: Baltimore, MD

Twins home improvement was recommended by my neighbor and I contacted Josh right away! He responded and came out within a few days. Josh and Carlos were very professional and knowledgeable. They worked on the project same day they came out. They had to come back out again because the leak came back but they scheduled it fast and everything was under warranty. I will use them again in the future for all my home improvement needs! Thank you Josh and Carlos!

 by Google Review by Bruce S.
Great company
City & State: Baltimore, MD

Great company installed 2 solar attic vents, redid ridge vent on peak of house and replaced soffit on rear of house . One day in and out cleaned everything from premises. Thanks

 by Facebook Review by Shelisa M.
Great customer service
City & State: Baltimore, MD

The team did a great job repairing the water damage under the siding which caused a leak in the basement. Even when the job turned out to be bigger than expected, they were quickly able to adjust & complete the job the same day. They made sure to keep me updated from start to finish. Great customer service & great work. I would definitely recommend this company to anyone.

 by Google Review by Jeff B.
I cannot recommend them highly enough
City & State: Baltimore, MD

I called one of the 'big' local companies to get an estimate on a water damaged hole I had in my roof. They gave me an outrageous price and immediately wanted to replace my entire roof. I found Twins on Google and Josh returned my call and was at my house a couple of hours later. He immediately diagnosed the issue and was extremely thorough in explaining to me what needed to be done. The crew showed up at my house a week later, right when they said they would be there, and knocked out the job in no time. They found and repaired additional damage while on the roof and shared before and after pictures with me immediately afterward. Very professional people. Very honest people. I cannot recommend them highly enough! Thanks Josh!

 by Google Review by Robert B.
Excellent work and professionalism
City & State: Perry Hall, MD

Excellent work and professionalism by manager Josh and production supervisor Carlos. They went beyond what I expected in every area.

 by Facebook Review by Alicia T.
Very professional
City & State: Baltimore, MD

Excellent job very professional. Left my yard very clean. Roof looks beautiful. I needed extra work done and everything was done.

 by Google Review by Casey H.
I would definitely recommend them to anyone
City & State: Baltimore, MD

I gotta say my husband and I are more than happy with our new roof. Our neighbors are even calling or stopping and asking who we used and how great it looks. The guys who installed it were very motivated and cleaned up very well when they were done. Josh is who helped us with the estimate and picking out the right roof for our house. Josh and Carlos are both very easy to work with, very professional and the part I like the most is they aren't pushy salesman. I would definitely recommend them to anyone. The entire process was easy!

 by Google Review by Linda T.
Very professional
City & State: Parkville, MD

Company did a great job. Work got done sooner than expected. Very professional. Josh was great & took the time to explain the process & materials.

 by Google Review by Sosena K.
Courteous, prompt, highly professional
City & State: Timonium, MD

I had a small roof leak and had my entire roof replaced by a company back in October 2020 (with a 5 year warranty). A year later when the roof was found to be leaking the company refused to honor the contract. I was referred to Twins Home Improvement LLC. They were courteous, prompt, highly professional and repaired all the potential leaky site for a very reasonable payment and gave me a year of warranty without insisting on me replacing the entire roof.

This is the type of service and quality work that customers should pay for. This company came highly recommended to me by several people and now I know first hand that they certainly have earned all their stars!!!

 by Google Review by Melvin S.
Excellent customer service
City & State: Bel Air, MD

Josh, Carlos and the crew are the best. Very detail and efficient in their work. Excellent customer service. I call Josh at 5:30 pm today on Tuesday with my problem he was very understanding and said he will let Carlos know about my problem and get back in touch with me. Five minutes later he said Carlos will be at your house tomorrow on Wednesday to take care of the problem. I will highly recommend this company to anyone if you need your roof or gutters replace.

 by Google Review by Debbie L.
Highly recommend
City & State: Baltimore, MD

We had Twins install a new roof last month and are completely satisfied with EVERYTHING! Josh worked with our insurance co and we were able to get a $$$ check. The installers were professional, arrived at 7:30 am and worked till 4:00 pm. They cleaned up the areas around the house, not a nail was found. Roof looks great.... HIGHLY RECOMMEND!!!!

 by HomeAdvisor Review by Griff R.
Did a great job
City & State: Churchville, MD

Josh and the guys did a great job educating, planning, and taking care of the work.

 by Facebook Review by Bethany R.
We had a great experience
City & State: Baltimore, MD

We had a great experience working with TWINS. They were so transparent with the whole process. We are so pleased with how our new roof looks! Thank you! Super fast and efficient team.

 by Facebook Review by Nixon M.
Very impressed with the job quality
City & State: Edgewood, MD

This a great company. Very transparent in their price quote, and will respect the schedule they give you to get your roofing job done. I was very impressed with the job quality. They took their time with a lot of patience and did a perfect job changing my new roof. Will definitely refer this company to anyone who wants a great roofing job. Big thank you to Josh, Carlos and team. You guys rock!

 by Facebook Review by Jennifer H.
Great company
City & State: Baltimore, MD

Great company! Answered all of our questions and explained the process.

 by Facebook Review by Ash K.
Highly recommend
City & State: Baltimore, MD

I highly recommend Twins Home Improvement! They fixed our roof quickly and at a very reasonable price! We got several other quotes and Twins Home Improvement was the best value. Josh was great to work with and we will definitely contact them again with any other problems that arise.

 by HomeAdvisor Review by Ashleigh K.
Highly recommend
City & State: Bel Air, MD

I highly recommend Twins Home Improvement! They fixed our roof quickly and at a very reasonable price! We got several other quotes and Twins Home Improvement was the best value!

 by Google Review by Sean F.
Top notch professional
City & State: Parkville, MD

Great quality. Josh was a top notch professional. He helped my family through my insurance company to have total roof replaced on discovered damaged areas. He also helped save thousands taking care of my solar panels with his team when they replaced my entire roof. Highly recommended.

 by HomeAdvisor Review by Jesse C.
Great timely service
City & State: Fallston, MD

Great timely service, reasonable estimate and price.

 by Google Review by Adam H.
Very professional and knowledgeable
City & State: Baltimore, MD

Josh was very professional and knowledgeable when providing an estimate. He saved us money on our roof repair. The workmanship was also great and we are pleased and will use them again. A+.

 by HomeAdvisor Review by Leo T.
Quick and efficient
City & State: Aberdeen, MD

Quick, efficient and reasonable cost.

 by Google Review by Christina F.
Would definitely recommend
City & State: Perry Hall, MD

So easy to work with. I got estimates from be another roofing company, who said I needed a new roof. Turns out, we didn't. Great quality work and they also don't contract out their jobs, which is nice. I would definitely recommend them.

 by HomeAdvisor Review by Eric C.
Very professional
City & State: Cockeysville, MD

Josh and Carlos conduct their business in a very professional manner. Twin's Home Improvement were well priced for the work I required.

 by HomeAdvisor Review by Fred B.
Definitely my go-to contractor
City & State: Columbia, MD

Helped me file an insurance claim for storm damage. Also did some repairs that were needed. Good job; minimal hassle for me. Definitely my go-to contractor.

 by Google Review by JA N.
Thorough and reasonably priced
City & State: Baltimore, MD

We were in need of a few repairs on out roof. This included the flashing around the chimney, replacing collar on vent pipes, loose shingles and installing drip edge...that last roofer only placed where we could see...contributing to leaks that damaged ceilings. They also sealed a flat roof. Josh spent a great deal of time at our initial meeting inspecting roofs and areas of concern and explaining what he found. When Carlos and crew came to do work they were thorough, attention to detail, friendly, worked quickly and cleaned up all dirt and debris. They scheduled work within a timely manner. They were thorough and reasonably priced. Would use them again.

 by Google Review by Andrew D.
Very helpful and thorough
City & State: Cockeysville, MD

The team is very helpful and thorough. They are willing to answer any/all questions and are timely in their response if you don't reach them on a call initially. They took the time to inspect/photo the roof pre- and post- install and provided that via text as well, so there are no surprises.

 by Facebook Review by Patricia D.
Accommodating and professional
City & State: Baltimore, MD

Twins Home Improvement took my panicked call to replace an old roof that had been leaking and causing damage to the interior of my home. The house was being sold and the mortgage company wouldn't release the funds until the roof was replaced. Josh took my call, calmed me down and took control of the situation. They worked with the HOA, realtor, and the new buyer. They are accommodating and professional. They kept me in the know during the entire process and corrected problems I didn't even know I had. They gave the best price with the longest warranty. I would recommend them to anyone!

 by HomeAdvisor Review by Gary K.
I would recommend them to anyone
City & State: Timonium, MD

Twins Home Improvement took my panicked call to replace an old roof that had been leaking and causing damage to the interior of my home. The house was being sold and the mortgage company wouldn't release the funds until the roof was replaced. Josh took my call, calmed me down and took control of the situation. They worked with the HOA, realtor, and the new buyer. They are accommodating and professional. They kept me in the know during the entire process and corrected problems I didn't even know I had. They gave the best price with the longest warranty. I would recommend them to anyone!

 by HomeAdvisor Review by Thomas L.
Great communication
City & State: Joppa, MD

Josh and Carlos are outstanding. Josh was great at identifying the roof issues and working with my insurance company. Carlos and his crew did an outstanding job removing the old roof and replacing the new roof. Great communication and several visits after making sure I was happy with the work. I have several dog's. They walked the back yard numerous times including the use of magnets to make sure there were no nails. Need work call Twins...

 by HomeAdvisor Review by Timothy V.
They were excellent
City & State: Parkville, MD

They were excellent. Explained everything really well, and provided before and after photos of the whole process.

 by Google Review by Kim C.
I will certainly recommend Twins Home Improvement
City & State: Parkville, MD

I recently had the roof replaced on my home by Twins Home Improvement. I had several companies provide estimates. Twins Home Improvement was the only one that spent enough time up on the roof to assess the job that was needed, took the time to discuss the various options available, review all the layers of material to be used and the installation process. Josh provided a written cost estimate quickly and answered questions right away.

The installation went very well. Carlos and his team arrived early and reviewed the process for the day with me and kept me posted on progress throughout the day. Everyone was very professional. They did a very nice job cleaning up. I will certainly recommend Twins Home Improvement to others.

 by HomeAdvisor Review by Jill M.
Highly recommend
City & State: Abingdon, MD

At the free estimate visit, Josh noted that the roof was in such bad repair, and that it looked like wind damage. He suggested that we call our homeowners insurance because they would probably cover the roof replacement. Josh talked to my insurance company on my behalf that day and got things rolling. I got an entire new roof installed, and the ceilings inside repaired from water damage, all for my $500 deductible. The owner Carlos and all employees were very professional. All of the work was finished in one day. I would highly recommend Twins Home Improvement.

 by Google Review by Michael F.
Top notch
City & State: Baltimore, MD

I highly recommend Twins Home Improvement. My experience throughout the roof repair and replacement project was professional and top notch. Josh advised me when working with our insurance company, and helped ensure the estimate from the adjuster was comprehensive. Then when he wrote his estimate of the work, it was clear and fair.

When the work started, I was impressed with how quickly they got started. The crew showed up every morning early, and worked seemingly non-stop to the end of the day. And before they left each day, the work site was cleaned up. At the end of the project, Carlos went over all of their work and showed me many pictures highlighting specific details.

All in all, I recommend anyone to consider Twins for their next project.

 by HomeAdvisor Review by Mulu F.
Very experienced and knowledgeable
City & State: Nottingham, MD

Very experienced and knowledgeable and very easy to understand. I like them a lot.

 by HomeAdvisor Review by Steven D.
Did an amazing job
City & State: Perry Hall, MD

Twins did an amazing job on our metal roof replacement. We recently had storm damage and Josh came out to assess the damage right away. He was also involved in the insurance claim process which was a great help. Highly recommend for all roof work!

 by Google Review by Ryan C.
Highly recommend
City & State: Perry Hall, MD

My leak was roofing and I was having a hard time finding a roofing company that would come on short notice. Twins Home Improvement was amazing! They had someone out the day I asked and he was able to fix my roof on the spot for a very affordable price. They gave me an honest assessment of my roof instead of trying to talk me into a replaced roof which I greatly appreciated. I will use them again myself and highly recommend them!

 by HomeAdvisor Review by Donna B.
Very professional
City & State: Parkville, MD

I would like to say that they are very professional, they made sure I I was happy with the work before they left. They found additional problems and fixed it without any additional costs. They were very good and a great price compared to other companies. If you're looking for a good company with old time values to get the job done this is the company.

 by Google Review by Debbie B.
Very pleased with the results
City & State: Baltimore, MD

Love our new roof, the whole process from Josh coming to give an estimate to the day Carlos and his crew were finished was a pleasure. The price was very affordable and the materials used are great. Carlos and his crew are very professional and friendly and also did a very nice job cleaning up. We are very pleased with the results and we'll definitely be recommending Twins Home Improvement to friends and family. Thank you again Josh, Carlos and the Crew

 by Google Review by Gaudencio C.
Highly recommended
City & State: Bel Air, MD

I am very satisfied with our roof replacement done by Twins Home Improvement. The price was so affordable. Highly recommended!!!

 by HomeAdvisor Review by Kelli P.
Great customer service
City & State: Parkville, MD

Twins did a fantastic job installing a new roof at my home and repairing my roof at another property I own. They have great customer service, reasonable pricing, quality product, and left me with amazing results. I highly recommend them to anyone with roofing needs!

 by Google Review by Nan W.
So relieved to have found Twins Home Improvement
City & State: Baltimore, MD

Carlos and Josh solved our ongoing and complicated roof issues that other contractors couldn’t fix. They promised to help us and followed through 100%, every step of the way. I also very much appreciated the thorough communication. Josh made sure I was informed of the plan, products used and project timeline. I can’t tell you how relieved we are to have finally found Twins Home Improvement! Thank you so very much!

 by HomeAdvisor Review by Alex G.
Prompt and inexpensive
City & State: Towson, MD

We had them come out and do the repairs on our leaking roof, they were prompt and did it without us needing to be home. They also came out and did another project for us - putting gutter guards on and putting ventilation into our enclosed deck. Both times they were prompt, inexpensive, and let us know what was happening every step of the way.

 by Google Review by Adolph H.
Efficient and professional
City & State: Baltimore, MD

The roof was installed in an efficient and professional manner at a competitive cost. I would highly recommend Twin Home Improvement to my friends and relatives.

 by Google Review by Joyce F.
Very personable and professional
City & State: Baltimore, MD

I had a very good experience working with Twins Home Improvement LLC to repair my roof after three trees fell on it. Josh Capella the man who provided the estimate was very personable and professional as was Carlos and the roofing team that came to do the repairs. I appreciated the attention to detail and the hard-working team. If I need further work in the future, they are the company that I will depend on to get the job done.

 by Google Review by Rick D.
Very highly recommended
City & State: Baltimore, MD

Friendly, prompt, professional, reasonably priced, and did an excellent job installing a new roof, gutters, and skylights. Very highly recommended!!

 by Google Review by Barry O.
I'd definitely hire this company again
City & State: Timonium, MD

I needed a few pieces of siding replaced/repaired. Most siding companies didn't even return my calls because they won't deal with a job that small. Based on my neighbor's recommendation I called Twins Home improvement. They were here the following day, gave me an estimate and did the work the following week and even did a few things extra without raising their price. Looks great! I'd definitely hire this company again!

 by Google Review by Henry H.
Affordable pricing and excellent quality
City & State: Perry Hall, MD

Twins Home Improvement Team of Perry Hall, Maryland offered and delivered affordable pricing, excellent quality, and several solutions to my existing structural problems that turned out exceptional. Good people!

 by Google Review by Rachel S.
Professional service
City & State: Baltimore, MD

Carlos was fantastic to work with! Very affordable pricing & professional service. Highly recommend.

 by Google Review by Bob P.
Highly recommend
City & State: Bel Air, MD

High quality work, fixed prior roof drain issues, repaired bad boards, done on time and on-budget, left the place clean, were pleasant to deal with and always answered my questions as the job progressed. Highly recommend!

 by Google Review by Carol M.
Wonderful experience
City & State: Baltimore, MD

This has been a wonderful experience, Josh is no pressure salesman....outlined the materials he would use and why they were top quality products. The roof was done today..... the men who did the work were courteous, on time & cleaned up everything. I compared my new beautiful roof to my next door neighbor's new roof...... the materials on my roof are of such a high quality..... there is no comparison. And to add to my happiness with all the great things about this experience, I got a great price. Thank a you to Josh, the competent men, and to Twins.

 by Google Review by Atul D.
Professional, polite and honest
City & State: Perry Hall, MD

We had hired Twins Home Improvements LLC to re-do our entire roof. They had offered the most reasonable pricing with superior quality shingles and other roofing materials. Their entire crew of 6 members executed the job professionally on promised date. At the completion of the job, entire site was cleaned without any debris left behind. A special Thank You to Mr. Carlos, the vice president of Twins Home Improvements LLC, whom I found very professional, polite and honest. We would use Twins Home Improvements LLC without hesitation and will recommend them to our neighbors and friends.

 by HomeAdvisor Review by Mark D.
Energetic and timely performance
City & State: Bel Air, MD

Energetic and timely performance.

 by HomeAdvisor Review by Cassandra G.
Excellent overall experience
City & State: Bowie, MD

My project involved the replacement of roof shingle damaged in the wind storm. Excellent overall experience. Carlos took before and after pictures of the work he completed. I plan to schedule another job with this company.

 by Google Review by Shameen S.
I highly recommend Twin Home Improvement
City & State: Baltimore, MD

I'm a Home Investor and I have been using Twins Home Improvement L.L.C. for the past 3-4 years . They have remodeled an entire house up to and including windows, roof and siding. What I like about this company is their punctuality, responsibility and professionalism. Their prices are reasonable and their employees are very friendly. I highly recommend Twin Home Improvement L.L.C. for all your home improvement needs.

 by HomeAdvisor Review by Charles C.
Very professional
City & State: Bel Air, MD

Excellent overall experience. Josh was a pleasure to work with. He did a thorough inspection of roof pointed out a number of issues/problems that needed to be addressed. He provided multiple options and worked with us to arrive at an option that we felt provided the best overall value in terms of product quality and warranty. Josh provided multiple references of jobs that were completed nearby and arranged to meet with us at an active site to show us the process and quality of the workmanship. There was no high pressure tactics during the process. The installation took a day and a half and went very smoothly. Carlos (the owner) went out of his way to explain the process and to point out damaged sheathing that needed to be replaced. The crew worked hard and was very professional. Site was cleaned up at the end of first day and completion of the installation. Final product looks great. There were no surprises on final invoice. Highly recommend.

 by HomeAdvisor Review David M.
Very knowledgeable and professional
City & State: Nottingham, MD

My project involved removal and replacement of damaged vinyl siding. When the project manager evaluated the site, it was also noted that our roof also needed some attention involving raised shingles and protective boots for the flanges around our vent pipes as a preventative measures. The job was scheduled to be worked within two weeks of the contract, well the contractors showed up well within the scheduled time. The work was completed in a couple of hours. The crew was very knowledgeable and professional. The finished product exceeded my expectations and above that it was done at a very reasonable price. I highly recommend these folks, I would definitely higher this company in the future

 by HomeAdvisor Review by Wayne W.
I would recommend them to others
City & State: Joppa, MD

Josh was very nice and explained everything well. They fixed my siding within a few days after they contacted me. I would recommend them to others for the siding.

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